Santander Cash Nexus

Cookies policy

1. Data Controller

By way of this notice, Banco Santander S.A. – a company registered at the Bank of Spain under registration number 0049, with registered offices at Santander, Paseo de Pereda, 9–12 and the Tax ID Number A-39000013, and the owner of this website or application (the "Bank" or the "Publisher" interchangeably) – informs website visitors or app users, where applicable (hereinafter the "Website" or the "App" and "Users" or "User" respectively) about its Cookies Policy, so that they are aware of the cookies that will be used while they browse the Website or use the App and can consent to their use.

2. What are cookies?

Cookies can be defined as any type of data storage and data retrieval device used in the terminal equipment of a user (computer/smartphone/tablet) when they are browsing the Internet, with the purpose of storing information and retrieving information that has already been stored.

Cookies can be installed either directly by the websites visited by the user or by third parties to which the website is related, giving the website knowledge of their activities on the site or on others to which this website is related, for example: the location from which users access the site, connection time, the device used (fixed or mobile), the operating system and browser used, the pages most frequently visited, the number of clicks and data concerning the user's behaviour on the Internet.

For more information on how websites and apps use cookies, please visit https://www.allaboutcookies.org.

3. Protection of personal data

Under certain circumstances, the use of data storage and retrieval devices on recipients' terminal equipment, such as cookies, may involve the processing of personal data. The legal basis for this processing of data is the consent given by the Website or App Users after they have been provided with clear and complete information on the use of their data, particularly on the purposes of processing their data, so as to ensure the protection of personal data.

For these purposes, it should be noted that the Cookies Policy (hereinafter, "Cookies Policy") is complemented by the privacy policy of https://www.santandercashnexus.com.

4. Types of cookies used

This Website uses the following types of cookies:

4.1. Technical and strictly necessary cookies

These are cookies inserted by the Publisher that are necessary for the proper functioning of the Website or to provide a service requested by the User. In this regard, personalisation or preference cookies are considered necessary in order to remember information so that the User can access the service with certain characteristics that may differentiate their experience from that of other Users, such as, for example, the language or the number of results to be shown in a search.

Technical cookies include user interfaces personalisation cookies, cookies used by the Publisher to control data traffic and communication and identify the session, and cookies for sharing content on social networks, etc.

Pursuant to Art. 22.2 of the LSSI (Ley de Servicios de la Sociedad de Información y Comercio Electrónico – Law on Information Society Services and Electronic Commerce), Users do not have to give their consent for them to be used.

The table below provides further information on this type of cookie:

4.2. Analytical/performance cookies

These cookies may be first-party or third-party cookies and enable the Publisher to monitor and analyse the behaviour of Users when they browse the Website or use its services. They allow the Publisher to view information on the most and least visited pages and see how visitors browse the Website, and to analyse such browsing activity, thus allowing it to make improvements. The information handled does not allow the User to be uniquely identified.

The analytical cookies used on this Website are DYNATRACE cookies.

DYNATRACE is an internal web analytics service. We use these cookies to monitor how visitors use the Website, compile reports and help improve the Website. For more information, please visit https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/cookies/

The table below provides further information on this type of cookie:

4.3. Personalisation or configuration cookies

These cookies enable the Website to provide better functionality and personalisation. They may be set by the Publisher or by third parties.

The table below provides more detailed information on these cookies:

5. What are the legal grounds for the use of cookies?

Except in the case of technical or strictly necessary cookies, the use of which does not require the User's informed consent, the Publisher will place cookies on the User's equipment only with the User's prior informed consent. Users may give their consent either by clicking on "Accept all cookies" or by adjusting the settings whereby Users freely choose to approve particular cookies, through the cookie settings panel displayed by the Publisher the first time the User accesses the Website or the App.

6. Can you revoke your consent?

Users may revoke their consent and delete installed cookies at any time. To do so, they may either:

• Use the content and privacy settings available in the browser being used while browsing the Website. The following are some examples of procedures for withdrawing consent and deleting cookies, depending on the browser used:
- Firefox: http://support.mozilla.org/en/home
- Internet/Explorer: http://support.microsoft.com/ph/807/en-gb
- Safari: http://support.apple.com/kb/HT1677?viewlocale=en_GB
- Opera: http://help.opera.com/Windows/8.54/es-ES/index.html
- Chrome: https://support.google.com/chrome/?hl=en

• Reconfigure the cookies accepted via the cookie settings panel that the Publisher makes available to you at all times and which you can access via the following link:
COOKIES CONFIGURATION

7. Updates to the Cookies Policy and contact details

This Cookies Policy may change depending on the cookies used. If new types of cookies are included whose use requires informed consent, the Publisher shall inform the User and record their due consent.

Without prejudice to the above, the Publisher recommends that you review this policy each time you access our Website, so that you are properly informed about how and why we use cookies and are aware of any changes in the type of data collected.

For any queries regarding the Portal's Cookies Policy, please contact the Publisher at the address scibprivacy@gruposantander.com and state "Cookies Policy" in the subject field.